Teacher Tech Help Desk

Tech Support

To request help, please fill out this form.

To reserve iPads, Chromebooks, or a computer lab, check availability here and then submit your request using this form.

For answers to frequently asked questions, please browse the video tutorials below. We will continue to add resources here as we update our documents.

How to Lead a Video Meeting in Teams

Setting Up Video Chat in Teams

Changing a Student's Google Account Password (for Chromebooks!)

Changing a Student's Password in Office 365

Scheduling a Meeting on NYCDOE Zoom

How to Find Class List of Student NYCDOE Email Addresses

Step 1: Log into STARS Classroom

Step 2: Select 'Reports'

Select 'Reports'

Step 3: Choose either an Excel of PDF version of the first report listed Choose either an Excel of PDF version of the first report listed

Step 3: Choose the MP

Choose the Marking Period

Step 4: Find the file in your Downloads folder

Microsoft Teams How To's

**Please make sure you are logged into your @alhs.nyc email account to work with students on Teams!**